USE OF SITE

Use of Ewawigs.com, which is owned by Joloh Ltd of Romford, Essex. RM3. United Kingdom (Company Registered Number: 6116809) (VAT Number: GB 987 8202 69), is subject to the following legal terms.

Copyright and all other intellectual property rights, in both the content of this Site, including trademarks, names, logos displayed (the “Trademarks”) on this Site are registered and owned by Joloh Ltd and licensed. Copyright © 2016 Ewawigs. Except as expressly set out below, all rights reserved.

Content included on the Site may be accessed by you for your own internal non-commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.

You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.

You will keep any password assigned to you which permits access to this Site or any part of this Site strictly confidential and shall not divulge it to any other person. Unauthorised use of this Site, including, but not limited to, unauthorised entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.

You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s access to and/or use of this Site.

You may not attempt to gain unauthorised access to this Site, computer systems or networks connected to this Site, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material (that is, “spam”).

You agree that you will not engage in any activities related to this Site that are contrary to applicable laws or regulations. You may not use this Site for any purpose that is unlawful or prohibited by these legal terms.

Unless authorised in writing by Ewa wigs owned by Joloh Ltd, we expressly prohibits linking of any part of this Site to or from any other Sites (including so-called “deep-linking”).

You are prohibited from using any marks for any purpose including, but not limited to use as meta tags on other pages or Sites on the Internet.

Ewa wigs owned by Joloh Ltd may terminate your access and use of any part of this Site at any time without notice. By accessing the Site, you warrant and represent to the website that you are legally entitled to do so and to make use of the information made available via the Site.

Joloh Limited makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Site.

EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond the control of the Site owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

PRICING policy

The prices include 20% VAT. All Prices listed on ewawigs are excluding shipping cost which will be added at checkout.

RETURNS

You have the right to withdraw from the purchase agreement you entered into within 14 calendar days from the day you receive the Goods, or evidence to that fact, without giving any reason. Returns form can be requested by email returns@ewawig.com .

The cancellation period is 14 calendar days; the cancellation period runs from delivery of the good(s), or last good if the order is in multiple parts, or evidence to that fact. The goods must be returned 14 calendar days from the date the cancellation form is communicated to Ewawigs or affiliate. Refunds are to be paid no later than 14 calendar days after the actual return of the goods, or evidence to that fact; Ewawigs or affiliate, is not obligated to issue any refunds if the goods are received later than 14 calendar days from the written communication of the cancelation of an order. Orders must be returned in one shipment and return pro-forma invoice included in your parcel.

The return address is stated on the pre-printed shipping label supplied with your goods. You will receive your refund (excl shipping cost and discount code) within 14 business days after we have received and inspected your return.

Ewa wigs will not accept returns for any items that have been worn, exposed to damaging elements or if the Ewa wigs tags have been removed. Returns that are damaged through wear and tear may not be accepted for a refund or exchange. Should an item be received by you in a damaged state or without tags, we ask you contact us immediately. We strongly recommend that products are checked thoroughly before any tags or packing are disposed of.

The product must be in the same condition as it was when received UNOPENED AND UNUSED, although naturally you may carefully inspect.

Should the product be damaged or lost as a result of your negligence, you forfeit your right to return. To exchange your order, you are responsible for the shipping cost.

The original Ewa wigs box is considered a part of the product and wigs returned without it may be sent back to the customer.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU). If you are located outside the EU you will be required to pay additional taxes and duties on exchange items.

While we are unable to exchange items for alternative styles and colours, we are able to assist by ensuring a smooth return and full refund, and then provide assistance with placing a new order for the preferred item. Please note any duties and taxes will be incurred again as per exchanges.

pRomotion codes

If a coupon code is available, it must be entered by the customer at the time of purchase. We cannot apply a coupon to an order at a later date if not entered at time of purchase neither can current coupons be used for previous orders.

MADE TO ORDER

  • Given the bespoke nature of the service, payment will be taken in full at the time of placing the order.
  • Ewawigs shall aim to deliver the product within 4-6 weeks of the order confirmation; the delivery of an order is subject to the availability of materials and we reserve the right amend the delivery time as necessary.
  • Ewawigs shall be responsible for delivery of the goods and title shall pass on delivery of the order.
  • MADE-TO-ORDER is not available to ship to China or Hong Kong.
  • Once your order has been placed, due to the bespoke nature, we are unable to cancel or amend the order.
  • Should the order be cancelled for whatever reason, after 48 hours of the payment of an order, Ewawigs shall not be liable to refund any direct or indirect costs borne by the Customer, including purchase price, delivery costs and taxes.
  • Requests to amend the order will result in the order being cancelled, you will be charged 100% of the total order value and a new order will need to be placed.
  • Colours may vary Ewa wigs cannot accept responsibility for any variations in colour and will not accept returns on this basis.
  • Please be aware that the image seen is a mocked visual representation of how your MADE-TO-ORDER item should look and there may be slight colour variations in the actual product you receive.
  • Ewawigs reserves all of its intellectual property rights in the designs of MADE-TO-ORDER products. Therefore, the design, as defined by the email confirmation order, is not unique to the customer. b) These terms and conditions are subject to change at any time without prior warning. Governing Law a) These terms and conditions shall be governed by English Law.

ORDERS AND ACCEPTING OF YOUR PAYMENT

Once your order has been placed, you will receive a confirmation email that we have received the details of your order. Please note that this is not a confirmation that your order has been accepted by us. We reserve the right not to accept your order for payment, shipping restrictions or stock reasons. If your order is not cancelled and once your order has been accepted, you will then receive a confirmation of the dispatch of your goods.

MADE-TO-ORDER goods will be delivered within 4 to 6 weeks of the confirmation of the dispatch of goods. Risk passes to the customer on delivery of delivery of evidence to that fact; any damage prior to delivery is the responsibility of Ewa wigs or affiliate.

All orders and pre-orders are subject to availability. All products displayed on our website are available for dispatch from our Distribution Centre; however some items may be on pre-order, meaning we are awaiting delivery to our warehouse. Pre-ordering means you may make payments in advance to Ewawigs to ensure you have priority of receiving this item.

You will be charged at the point of dispatch and not before. In the event your order is cancelled your transaction with Ewa wigs will be cancelled and you will not be charged.

Products are for you own personal use and not for resale. Ewa wigs reserve the right to restrict multiple purchases of one style made by the same customer or to be shipped to the same shipping address.

PRIVACY POLICY

This privacy policy applies to every transaction and every agreement with Ewa wigs. Your personal information is included in our customer database and you have the right at all times to inspect and correct your personal data.

DISCLAIMER

The content included on this Site is provided on an “as is” basis. Ewa wigs does not give any other warranty, express or implied, or make any representation including without limitation that the content included in this Site is complete or accurate or up to date. Ewa wigs reserves the right in its sole discretion and without any obligation or notice requirement to change, alter or edit content included in this Site.

Ewa wigs will not be liable for any damages (including without limitation for loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage) whether arising out of your use or delay or inability to use this Site or its content whether arising in contract, tort (including negligence) or otherwise except in the case of fraud or death or personal injury caused by Ewa wigs’ negligence.

Ewa wigs does not take responsibility for any event which is outside its reasonable control nor for any consequential loss arising from such an event.

You agree that Ewa wigs may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. For more information please refer to our Privacy Policy.

From time to time, Ewa wigs may change, alter or modify these legal terms. Any changes to these legal terms will be posted on this Site and any use by you of this Site after any such changes have been posted shall be deemed to indicate your agreement to the modified legal terms, but will not affect any orders already placed by you. If you do not agree to the modified legal terms, you should cease use of this Site.

LEGAL GOVERNANCE

These legal terms shall be governed by and interpreted in accordance with the courts of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction to hear all disputes arising in connection with these conditions.

Our prefered carrier is Royal Mail

ROYAL MAIL TERMS AND CONDITIONS OF CARRIAGE AND CUSTOMS OPERATIONS

(Please see website for any updates)

https://www.royalmail.com/business/system/files/RoyalMail_Specific-Terms-for-Parcels-Mar16.pdf